Job Description
HELP Research & Community Coordinator

Project Statement:

H.E.L.P - Health Services English Language Program
Offered as a partnership between Literacy in Action and CIUSSS de l’Estrie-CHUS. Our goal is to support health and social service workers who are learning English through an online course (Languages for Healthcare) offered by McGill university. Literacy in Action’s role is to recruit, train, and support volunteer tutors and design hands-on English language activities for the community of participants.

A fundamental element to HELP 2.0 is the introduction of a participatory action-based research component (PAR). The intention is to be able to better trace the impact, progress, and design of the program and our approach. PAR will be used to adapt the project over time to ensure it is sustainable and effective. Moreover, it will allow us to better understand and reflect the needs, capacity, and realities of both the learners (health care and social service workers) and the volunteer tutors (Anglophones and English-speakers from the community-at-large).  
Role and Responsibilities:

Coordination & Program Planning
  • Meet with & oversee coordination of learners & volunteers
  • Assist lead researcher with the participatory action-based research component
  • Oversee logistics for HELP program 
  • Create tools for participants
  • Plan and track budget expenses
  • Sit on English CHUS Committees when appropriate

Volunteer Support 
  • Co-develop Each-One Teach-One volunteer training for ESL Conversation 
  • Research and develop content for a HELP volunteer handbook 
  • Resources & strategies
  • Lesson plan template
  • Ongoing support for tutors 
  • Keep track of volunteer reporting
  • Support volunteer initiatives to plan lessons and activities for their learner

Research Component 
  • Administer baseline survey
  • Recruit and organize focus groupsParticipate in research meetings and follow-up tasks
  • Keep track of notes & progress of process
  • Support unilingual participants as needed

Resource & Activity Development
  • Co-design & develop interactive activities for learners & tutors 
  • Participate in the creation of volunteer tutor recruitment materials
  • Plan & host 5 à 7 for participants 

Requirements:
  • Fluent in written and oral English and French (4/5)
  • Experience in event planning
  • Located in the Estrie region
  • Experience working in the non-profit sector
  • Ability to work collaboratively & independently
  • Familiarity with the health & social services network in the Estrie region
  • Understands the diverse and rich history and needs of the English-speaking population of the Eastern Townships
  • A valid driver’s license

Terms of contract:

Period: February 2023 to the end of June 30th, 2023 with possibility of renewal
Three-month probation period
Wage: 25$/hr (20 to 30hrs/week)
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Deadline for application: Friday, February 17, 2023 at noon.
Submit your CV and letter of intent to operations@lia-estrie.org